Starbird, Kate, Leysia Palen, Sophia B. Liu, Sarah Vieweg, Amanda Hughes, Aaron Schram, Kenneth Mark Anderson, Mossaab Bagdouri, Joanne White, Casey McTaggart, and Chris Schenk. Promoting Structured Data in Citizen Communications during Disaster Response: An Account of Strategies for Diffusion of the “Tweak the Tweet” Syntax. In Christine Hagar (Ed.), Crisis Information Management: Communication and Technologies, pp 43 – 63, Chandos Publishing.
Starbird, Kate and Leysia Palen “Voluntweeters:” Self-Organizing by Digital Volunteers in Times of Crisis. In the ACM 2011 Conference on Computer Human Interaction (CHI 2011), Vancouver, BC, Canada, long paper, pp. TBA.
This empirical study of “digital volunteers” in the aftermath of the January 12, 2010 Haiti earthquake describes their behaviors and mechanisms of self-organizing in the information space of a microblogging environment, where collaborators were newly found and distributed across continents. The paper explores the motivations, resources, activities and products of digital volunteers. It describes how seemingly small features of the technical environment offered structure for self-organizing, while considering how the social-technical milieu enabled individual capacities and collective action. Using social theory about selforganizing, the research offers insight about features of coordination within a setting of massive interaction.
Starbird, K. and Stamberger, J. (2010). Tweak the Tweet: Leveraging Microblogging Proliferation with a Prescriptive Grammar to Support Citizen Reporting. Short paper presented at the 7th International Information Systems for Crisis Response and Management Conference (Seattle, Washington, USA, May 2010). ISCRAM 2010.